Wherever Their Destination …

We’ve Got Your Customers Covered

As a tour operator, your customers value your meticulous planning and attention to detail to help ensure they have the trip of a lifetime. Let us help you take care of their travel protection needs – wherever their travels may take them.

Supporting Travelers

No matter what the market brings, C&F has shown that we will be there to support our customers and partners. During the COVID-19 pandemic, we were one of only a few carriers to honor Cancel For Any Reason (CFAR) coverage for travelers.

Most recently, through C&F Services and other assistance companies, we helped travelers in Israel and the surrounding region by providing them with on-the-ground logistics and arranging travel out of the country.

Why Choose Us

Crum & Forster (C&F) is “A” (Excellent) rated by AM Best and offers a broad portfolio of specialty insurance products. We have developed and provided travel insurance for over 20 years. Leading tour operators choose to partner with us for our reliability, commitment to our customers, collaborative approach, and flexible and innovative solutions.

Collaborative Underwriting Support

Get a direct line to our dedicated underwriting team to help you with expert solutions.

Our underwriters collaborate with you to build a flexible, custom travel protection program designed for your business needs.

24/7 Customer Care & Claims Handling

Our broad network of TPA partners provides dedicated 24/7 customer care and claims handling.

API system integrations and connections make it easy to partner with any of our TPAs

Flexible Profit and/or Risk Sharing

We can help craft a trip cancellation waiver that provides greater flexibility when setting your penalty structure.

Plus, get access to our captive facility for more cost-effective, flexible underwriting on special risks.

Our Travel Products Can Include

Travel Cancellation

Travelers with prepaid and non-refundable trip payments can insure their expenses with Trip Cancellation.  This benefit provides 100% of trip cost protection.

Trip Interruption

Offers coverage for travelers who need to cut their trip short for a covered reason, such as an illness or injury, or severe weather at their destination.

Travel Delay

If a traveler’s trip is unexpectedly delayed for a significant period of time, the Travel Delay benefit can reimburse their meal and accommodation expenses.

Medical Evacuation

Medical evacuation can provide transportation of a traveler to the nearest adequate hospital in the event of an emergency during their trip.

Emergency Medical Expenses

The Emergency Medical benefit of travel insurance can cover travelers in the event of a medical emergency that occurs during their trip, such as an illness or injury.

Delayed or Lost Baggage

Travelers with prepaid and non-refundable trip payments can insure their expenses with Trip Cancellation.  This benefit provides 100% of trip cost protection.

Proud Supporter of the Following:

Tourism Cares logo
UStiA

Ready to Learn More?

We’d love to talk with you. Contact the Accident & Health team today!

SUSAN SILFEN
SUSAN SILFENEVP, A&H, Specialty Business Unit
MARY QUILL
MARY QUILLVP, Travel, A&H, Specialty Business Unit
MARC FLOOD
MARC FLOODVP, A&H, Business Development
JENNIFER PEDERSEN
JENNIFER PEDERSENDirector, A&H, Business Development

C&F’s admitted travel insurance is underwritten by United States Fire Insurance Company (USF). Non-insurance product features, including Travel Assistance, can be provided by C&F Services and/or by external partner companies.

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